Our friendly team is available to answer questions, help with your application, and walk you through the loan process.
Speak directly with a loan specialist who can answer your questions and guide you through the application.
(855) 236-1976 Fax: (855) 236-1976Send us your questions anytime. We respond to all emails promptly during business hours Monday–Friday.
apply@federalemployeeloans.comPrefer texting? Send us a message and a loan specialist will reply during business hours.
(561) 247-1732 Text only — no voice calls on this number| Monday | 9:00 AM – 5:00 PM ET |
| Tuesday | 9:00 AM – 5:00 PM ET |
| Wednesday | 9:00 AM – 5:00 PM ET |
| Thursday | 9:00 AM – 5:00 PM ET |
| Friday | 9:00 AM – 5:00 PM ET |
| Saturday | Closed |
| Sunday | Closed |
Here are the answers to the questions our team hears most often. For anything else, don’t hesitate to reach out directly.
We’ll respond within one business day.
Thank you for reaching out. We’ll respond within one business day. For urgent matters, please call (855) 236-1976.
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