Privacy Policy

This privacy notice discloses the privacy practices for Federal Employee Loans at federalemployeeloans.com. This privacy notice applies solely to information collected by this website and will notify you of the following:

• What personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared
• What choices are available to you regarding the use of your data
• The security procedures in place to protect the misuse of your information
• How you can correct any inaccuracies in the information we hold

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to and collect information that you voluntarily provide to us via our loan application, email, contact forms, or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you regarding the reason you contacted us and to process your loan application. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request — for example, to provide lending services to you or as required by applicable law.

Unless you ask us not to, we may contact you via email in the future to tell you about updates, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number listed on our website:

• See what data we have about you, if any
• Change or correct any data we have about you
• Request that we delete any data we have about you
• Express any concern you have about our use of your data

Cookies

We use “cookies” on this site. A cookie is a small piece of data stored on a site visitor’s device to help us improve your access to our site and identify repeat visitors. For instance, when we use a cookie to identify you, you would not have to enter the same information more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.

Usage of a cookie is in no way linked to any personally identifiable information on our site. You can choose to disable cookies through your browser settings; however, doing so may limit some features of this website.

Security

We take precautions to protect your information. When you submit sensitive information via our website, that information is protected both online and offline.

Wherever we collect sensitive information (such as your Social Security Number for identity verification or bank account details for ACH deposit), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a padlock icon in the address bar and “https” at the beginning of the web address.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (such as processing your loan application or providing customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment with restricted access.

Information We Collect

When you apply for a loan or contact us through our website, we may collect the following categories of information:

• Full name, address, and contact information (phone, email)
• Federal employer or agency name and employee identification
• Social Security Number (for identity verification purposes only)
• Income and employment information, including pay stubs
• Bank account information for ACH deposit and payroll allotment setup
• Government-issued photo identification

This information is collected solely for the purpose of evaluating and processing your loan application and is handled with the utmost care and security.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as necessary to process your loan application, as required by law, or with your explicit consent. This does not include trusted third parties who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential.

Children’s Privacy

Our services are intended for adults who are employed by the federal government or USPS. We do not knowingly collect information from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We reserve the right to update or modify this privacy policy at any time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.